FREQUENTLY ASKED QUESTIONS (FAQs)

What is Food Tracer Pro?

Answer: Food Tracer Pro is a cutting-edge web-based application designed to enhance food safety and traceability across the supply chain. Utilizing RFID and IoT technology, it automates tracking and records the journey of food products from farm to fork. This ensures compliance with stringent food safety standards, including FSMA 204 regulations, increasing both consumer trust and operational profitability.

How does Food Tracer Pro improve food traceability?

Answer: Our application captures and organizes Key Data Elements (KDEs) for specified Critical Tracking Events (CTEs), ensuring real-time visibility of food products. This comprehensive data helps businesses track the exact origin, handling, processing, and storage details of their products, facilitating quicker responses to food safety incidents and more efficient recall processes.

Can Food Tracer Pro help with FSMA 204 compliance?

Answer: Absolutely. Food Tracer Pro is designed to help companies comply with the FSMA 204 regulation, which requires enhanced tracking and data management for food safety. Our system records all necessary KDEs for CTEs as mandated by the regulation, making compliance straightforward and verifiable.

What features does the Quality Control module offer?

Answer: The Quality Control module in Food Tracer Pro allows users to conduct thorough product inspections and quality assessments directly within the app. Users can capture photos, attach them to specific orders, and manage documentation related to third-party audits, water testing, soil testing, and product testing. This enhances transparency and supports informed decision-making throughout the supply chain.

Is Food Tracer Pro accessible on mobile devices?

Answer: Yes, Food Tracer Pro is a web-based application accessible through any web browser, making it perfectly suited for use on mobile devices. This flexibility ensures that users can manage operations anytime, anywhere, without the need for expensive on-site servers.

How does Food Tracer Pro enhance operational profitability?

Answer: By automating data collection and enhancing traceability, Food Tracer Pro reduces labor costs and error rates. It also improves the efficiency of recall processes, reduces waste by better managing product quality and shelf life, and strengthens customer trust through increased transparency. All these factors contribute to enhanced operational profitability.

How secure is the data in Food Tracer Pro?

Answer: Data security is a top priority for us. Food Tracer Pro uses advanced encryption methods and secure cloud storage solutions to ensure that all user data is protected against unauthorized access and data breaches. Regular security updates and compliance audits further secure our systems.

How do I get started with Food Tracer Pro?

Answer: Getting started with Food Tracer Pro is easy. Contact our sales team for a demo and setup details. Once signed up, you can immediately begin configuring the system to suit your specific operational needs, with support from our dedicated customer service team.